Voeux Kitchen

Terms of Use

1. General Provisions

These terms of use apply to all visitors and members who use the Voeux Kitchen website. By using our site, you declare that you have read, understood and accepted these terms.

2. Scope of Services

Voeux Kitchen is an e-commerce platform focused on offering premium kitchen products. Offered product, price and stock information may be changed without prior notice.

3. User Obligations

Every person who uses our site agrees to comply with the following rules:

  • Respecting applicable laws and third party rights
  • Not posting misleading, defamatory or illegal content
  • Avoiding any attempt that may threaten the security of the system
  • Not to collect or process personal data of other users without permission
  • Not sharing account information with third parties

4. Order and Payment

Orders are valid depending on stock status and payment confirmation. Voeux Kitchen reserves the right to cancel the order for justified reasons. Payment transactions are carried out through secure infrastructures; Your card information is not stored in our systems.

5. Cancellation, Return and Exchange

Within the scope of the Distance Contracts Regulation, you can exercise your right of withdrawal within 14 days from delivery without giving a reason. Please contact our customer service for return conditions.

6. Intellectual Property Rights

All content on our website (text, visuals, logo, design, software, etc.) belongs to Voeux Kitchen and is protected under intellectual property legislation. It cannot be copied, distributed or used for commercial purposes without permission.

7. Limitation of Liability

Although Voeux Kitchen takes the necessary care to ensure the accuracy of the site content, it cannot be held responsible for the following situations:

  • Technical malfunctions, server outages or data losses
  • Content of links to third-party websites
  • Damages caused by unauthorized or incorrect use by the user
  • Force majeure (natural disaster, epidemic, legal regulation, etc.)

8. Privacy

You can find detailed information about how your personal data is processed in Our Privacy Policy and KVKK Information Text.

9. Changes

We reserve the right to update these terms of use without prior notice. Current conditions are always published on this page; Your continued use of the site means that you accept the modified terms.

10. Applicable Law

Any disputes arising from these conditions are subject to Turkish Law. Turkish courts and enforcement offices are authorized to resolve disputes.

11. Contact

Voeux Kitchen
Email: [email protected]
Phone: (0212) 274 24 88
Address: Esentepe, Kaptan Kaya Aldoğan Sok. No:12 D:8, 34394 Şişli/Istanbul