1. Identity of the Data Controller

As Voeux Kitchen, we act as the data controller within the scope of the Personal Data Protection Law No. 6698 ("KVKK").

Address: Esentepe, Kaptan Kaya Aldoğan Sok. No:12 D:8, 34394 Şişli/Istanbul
Email: [email protected]
Phone: (0212) 274 24 88

2. Personal Data Collected

The following personal data may be collected when you use our site:

Name, surname and contact information (e-mail, phone number)
Delivery and billing address
Order and payment history
IP address, browser type and device information
Site navigation and usage habits

3. Purposes of Processing Personal Data

Management of order, delivery and return processes
Providing customer service and support
Fulfillment of legal and contractual obligations
Marketing and campaign information (with express consent)
Preventing fraud and ensuring system security
Statistical analysis and improvement of service quality

4. Legal Basis

Your personal data is processed on the following legal basis within the scope of Articles 5 and 6 of the KVKK:

It is mandatory for the establishment or execution of the contract
Compliance with a legal obligation
Protection of our legitimate interests (provided that your fundamental rights and freedoms are not harmed)
Your express consent (for marketing activities)

5. Transfer of Personal Data

Your data; It can be shared with payment service providers, cargo and logistics companies, e-mail/SMS service providers and authorized public institutions and organizations within the guarantees stipulated by KVKK.

6. Storage Period

Your personal data is stored for the period required by the purpose of processing and the periods determined by legal regulations. When the period expires, the data is securely deleted or anonymized.

7. Your Rights Under KVKK

According to Article 11 of the KVKK, you have the following rights:

Learning whether your personal data is being processed
Requesting information about it if it has been processed
Learning the purpose of processing and whether it is used in accordance with its purpose
Knowing the third parties to whom data is transferred
Requesting correction of incomplete or incorrectly processed data
Requesting deletion or destruction (KVKK art. 7)
Objecting to adverse consequences through automated systems
Requesting compensation for the damage you have suffered due to unlawful processing

8. Application and Contact

To exercise your rights, you can apply through the following channels with documents confirming your identity. Applications are responded to within 30 days at the latest.

Voeux Kitchen
Email: [email protected]
Phone: (0212) 274 24 88
Address: Esentepe, Kaptan Kaya Aldoğan Sok. No:12 D:8, 34394 Şişli/Istanbul

Privacy Policy and KVKK Information Text